Cancellation and Refund Policy
1. Cancellation of Membership
Members may cancel their subscription anytime by writing to us at info@vpgvet.com.
Cancellation requests must be made at least 7 days before the renewal date to avoid being charged for the next cycle.
2. Refund Policy
Refund Eligibility:
- Refunds are only processed if requested within 7 days of the initial membership purchase.
- No refunds will be issued for mid-term cancellations or renewals.
- Refunds, if eligible, will be credited to the original method of payment within 7–10 business days.
3. Non-Refundable Services
- Any additional paid services, one-time access passes, or consultation fees are non-refundable once accessed or delivered.