Privacy Policy

At CoreVet VPG, we value your privacy and are committed to protecting the personal and professional information you share with us. This policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information from our users:

  • Personal Information: Name, email address, phone number, clinic name, professional license details.

  • Account Data: Login credentials, membership type, subscription details.

  • Transaction Information: Billing details, payment history, order references from vendors.

  • Usage Data: Pages visited, access times, platform preferences, device details.

2. How We Use Your Information

We use your information for the following purposes:

  • To manage your membership and provide access to the platform’s features.

  • To facilitate interactions between veterinary practitioners and vendors.

  • To personalize your experience and suggest relevant vendors and products.

  • To process payments, send invoices, and deliver customer support.

  • To improve platform functionality and analyze usage trends.

3. Data Sharing and Disclosure

  • We do not sell or rent your personal information to any third parties.

  • Data is shared with vendors only when required to complete transactions initiated by the member.

  • Information may be shared with law enforcement if legally required.

4. Security of Data

  • We implement security measures including encryption, firewalls, and secure access protocols to protect your data.

  • Despite our best efforts, no platform can guarantee complete data security. Users are responsible for keeping their credentials secure.

5. Cookies and Tracking

  • We use cookies and analytics tools to enhance user experience, track usage behavior, and improve service delivery.

  • You can disable cookies in your browser settings, but this may affect platform performance.

6. Your Rights

You have the right to:

  • Access the information we store about you.

  • Request correction of inaccurate information.

  • Request deletion of your account or personal data, subject to legal and operational limitations.

  • Opt out of non-essential communications.

7. Third-Party Services

Our platform may contain links to third-party vendor websites. We are not responsible for the privacy practices or content of those external sites.

8. Data Retention

Your data will be retained as long as your membership is active, or as required for legal, regulatory, or operational purposes.

9. Updates to this Policy

We may update this Privacy Policy to reflect changes in legal requirements or platform features. Continued use of the platform indicates your acceptance of any changes.